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Shipping

How much does shipping cost?

We offer free standard shipping in the United States (excluding Alaska and Hawaii), Canada, Australia and the United Kingdom for all orders over the following limits:. For all orders under the free shipping limit, we charge flat rate shipping fees as

Where does free shipping apply to?

Free shipping applies to standard ground shipping and handling in the United States (excluding Alaska and Hawaii), Canada, Australia and the United Kingdom for all orders over the following limits:. All orders under those totals will be charged flat

What products does free shipping apply to?

Free shipping applies for all products where the total order value falls under the Free Shipping limit:. For more information, see the Shipping Cost page.

How long will my order take to be delivered?

The United States:. Canada:. Australia:. The United Kingdom:. All other locations:. * NOTE: All shipping times include handling and service times at the warehouse which are 1-2 days. Items in an order will ship together no matter how many are include

Where will my order ship from?

We have local warehouses in the United States (Texas), Canada (BC), Australia (NSW) and the United Kingdom (Bristol). If you live in these countries, your order will ship locally from that warehouse. If your closest warehouse does not have enough sto

Do you offer express shipping?

We do offer express delivery to most locations with tracking available. Express shipping times for different locations are listed below**:. *NOTE: Delivery times are IN ADDITION to order processing times (1-2 days). Make sure to include this processi

Do you ship internationally?

Yes, Talking Point Cards' customers live all across the globe, so we can (and do) ship to anywhere with a letterbox. Outside of the Free Shipping areas (USA, CA, AU and the UK), shipping may vary as we do not offer a flat rate, but you will be able t

Which delivery company is used for shipping?

Please note: We do not recommend the use of third-party carriers or freight forwarding services. If you choose to use a third-party carrier or freight forwarding service to receive your item(s), you must first contact us before placing an order. Talk

How do I change my shipping address?

If your order has not been shipped: Please email us at [email protected] with your order number and updated shipping address ASAP. If your order has shipped: Unfortunately, there is no way for us to change or retract the shipment once it

What is the delivery timeline if I ordered multiple items?

Items in an order will ship together no matter how many are included in the order, provided the warehouse has enough stock to complete your order. If your closest warehouse does not have enough stock to fulfil your entire order, we will ship what is

I believe the carrier lost my package, what should I do?

Please check with family, neighbors, or your building manager's office in case they have received your delivery on your behalf. You can also track your order here to see if it has been delivered or is still in transit. If neither of these options are

I have not heard from the carrier yet about my parcel. What can I do?

Feel free to contact us at [email protected] and we would be happy to look into the shipment for you!

My order said it was delivered, but I can't find it. What should I do?

First, double-check it's not anywhere in your surrounding area, and ask your household members, neighbors or apartment manager/security guard in case they've received your package on your behalf, or it was delivered to the back door, etc. You can als

When will I receive my digital product?

Digital products are sent immediately after your order has been processed. This usually happens instantly, but can take up to 2 hours. You will receive an order confirmation email, and then a separate email with your digital product in it.

What should I do if I don’t receive my digital product?

First, check your spam or junk email folder. The email can occasionally end up there. If the email has not in the spam or junk email folder, and it has been longer than 2 hours since your purchase, please contact our Customer Support team at support@