talkingpointcards

Items in an order will ship together no matter how many are included in the order, provided the warehouse has enough stock to complete your order. If your closest warehouse does not have enough stock to fulfil your entire order, we will ship what is available locally and complete the remainder of the order from the next closest warehouse to you in a separate shipment at no extra cost. The timelines will vary depending on the shipping service selected and your location, but generally should arrive within 1-2 weeks. Please see below for a more detailed shipping table: The United States:<ul><li style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 16px; font-family: Aptos, sans-serif; line-height: 1.5;">Standard ground shipping: 4-8 business days</li><li style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 16px; font-family: Aptos, sans-serif; line-height: 1.5;">Express ground shipping: 2-4 business days</li></ul>Canada:<ul><li style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 16px; font-family: Aptos, sans-serif; line-height: 1.5;">Standard ground shipping: 4-9 business days</li><li style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 16px; font-family: Aptos, sans-serif; line-height: 1.5;">Express ground shipping: 2-4 business days</li></ul>Australia:<ul><li style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 16px; font-family: Aptos, sans-serif; line-height: 1.5;">Standard ground shipping: 3-8 business days</li><li style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 16px; font-family: Aptos, sans-serif; line-height: 1.5;">Express ground shipping: 2-4 business days</li></ul>The United Kingdom:<ul><li style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 16px; font-family: Aptos, sans-serif; line-height: 1.5;">Standard ground shipping: 3-8 business days</li><li style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 16px; font-family: Aptos, sans-serif; line-height: 1.5;">Express ground shipping: 2-3 business days</li></ul>All other locations:<ul><li style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 16px; font-family: Aptos, sans-serif; line-height: 1.5;">Standard ground shipping: 7-14 business days</li><li style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 16px; font-family: Aptos, sans-serif; line-height: 1.5;">Express ground shipping: 4-7 business days</li></ul>* NOTE: All shipping times include handling and service times at the warehouse which are 1-2 days.

Items in an order will ship together no matter how many are included in the order, provided the warehouse has enough stock to complete your order. If your closest warehouse does not have enough stock to fulfil your entire order, we will ship what is

What is the delivery timeline if I ordered multiple items?

Shipping

How much does shipping cost?

Where does free shipping apply to?

What products does free shipping apply to?

How long will my order take to be delivered?

Where will my order ship from?

Do you offer express shipping?

Do you ship internationally?

Which delivery company is used for shipping?

How do I change my shipping address?

I believe the carrier lost my package, what should I do?

I have not heard from the carrier yet about my parcel. What can I do?

My order said it was delivered, but I can't find it. What should I do?

When will I receive my digital product?

What should I do if I don’t receive my digital product?

Do you offer a warranty?

What payment types do you accept?

Can I pay later or in installments?

How do I track my order?

Can I order a custom product?

Are there any exclusions to Talking Point Cards store credits / vouchers, discounts or promo codes?

When will my order arrive?

I placed an order but haven’t received my order confirmation. What should I do?

How can I cancel my order?

What should I do if I received the wrong item(s)?

Do you have any discounts or special offers?

I have a discount code which is not working, how do I redeem that offer?

Can you apply a discount code after I have placed the order?

How do I apply promo/discount codes?

About Your Order

What are your products made from?

Where are your products made?

How do conversation starter cards work?

Why do the conversation starter cards work?

Who are the experts who have contributed to the products?

How are conversation cards better than asking “How was your day?”

Should I really feel like I need cards to communicate with my loved ones?

How should I use conversation starter cards with my family?

How should I use conversation starter cards with my spouse or partner?

How should I use conversation starter cards with my children?

How should I use conversation starter cards with my friends?

How should I use conversation starter cards in times of crisis or difficulty?

How should I use conversation starter cards in schools or classes?

How should I use conversation starter cards in therapy or counselling?

What is the Talking Point Cards Journey?

Care instructions

How durable are Talking Point Cards products?

Are there any duplicate questions between the Talking Point Cards products?

Is Talking Point Cards sold in any retail stores?

What is the professional license for digital products?

Digital Products Terms and Conditions

About Our Products

What is your return policy?

What is your exchange policy?

When will I receive a refund from a return?

What if my product arrives damaged?

Can I get a refund on a digital product?

Can I exchange one product for another after purchasing?

I was gifted one of your products, can I switch it for a different one?

How do I contact customer service?

Returns, Refunds and Exchanges

Do you ship worldwide?

Do you offer expedited shipping?

How do I use my benefits/rewards points?

Do you offer refunds or exchanges?

What do I do if I receive the wrong item in my order?

What is the delivery timeline if I ordered multiple items?Updated 5 months ago